Information We Collect
Our Website typically collects three kinds of information about you: (a) information that you provide which personally identifies you; (b) information that does not personally identify you which we automatically collect when you visit our Website or that you provide us; (c) information collected by advertising networks.
Personally Identifiable Information: Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, address, e-mail address, phone number, etc.
Non-Personal Information: Our definition of non-personal information is any information that does not personally identify you. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you access our Websites. This information can include, among other things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Macintosh OS, etc.), the domain name of your Internet service provider (e.g., America Online, NetZero, etc.), the specific areas of the Website that you visit, and the duration of your visit.
How We Use and Share the Information Collected
Personally Identifiable Information: The personally identifiable information you submit to us is generally used to carry out your service use of Online Lingo content. In the event you have submitted materials for review (and thus become an Online Lingo member or customer/learner), the personally identifiable information you submit to us will be used to identify you as an Online Lingo learner and to facilitate your access to course benefits (i.e. feedback on course progress etc). We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information about our products and services or those of our other affiliated partner organizations (“affiliated partner organizations”), or to communicate with you about the services we have provided.
Non-Personal Information: We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated partner organizations and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.
Other Uses and Information
IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers (computers that “serve up” web pages) automatically identify your computer by its IP address. When visitors request pages from our Websites, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and may also be shared as provided above. We reserve the right to use IP addresses and any personally identifiable information to identify a visitor when we feel it is necessary to enforce compliance with our Website rules or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
Email Communications: If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others.
Transfer of Assets: As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personal information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Other: Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable information or non-personal information about you if we are required to do so by law, with respect to copyright or other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website’s users or the general public.
Keeping Your Information Secure
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.
Our Website may link to or contain links to other third-party websites that we do not control or maintain, such as in connection with forum topics other services or products referenced on our Website. We are not responsible for the privacy practices employed by any third-party website. We encourage you to note when you leave our Website and to read the privacy statements of all third-party websites before submitting any personally identifiable information.
Mission and Vision
Language helps us understand each other and different linguistical and cultural worlds. It is Online Lingo’s mission to create a space for speakers of different languages and from diverse cultures to meet and exchange ideas, making this a different, and possibly smaller world where people are more connected at various levels.
Bruce WinnPresident, Berkshire Environmental Action Team (BEAT)
I am the president of a non-profit environmental organization (Berkshire Environmental Action Team, Massachusetts, USA). We recently had the need to negotiate with a company in Japan. Since nobody in ... see more
Sergio RubinettiProject Manager in IT
Her deep knowledge of the language, her great teaching experience and her wide and deep knowledge in international living, make Molly a unique teacher in terms of training skills, making her teaching extremely ... see more
I would like first say that I’m not particularly good for languages and I feel bad when I have to talk. I feel agitated and also the simplest words run away when I need them!! However, Molly was fantastic ... see more
Ahmet AlfaraTour Guide
I love being able to practice English here with the Language Tutors! Have met many helpful LTs who are friendly, and are great at working with me to improve my language skills further. Will recommend to ... see more
Shawn CollinsEnglish Teacher
I have enjoyed practicing Japanese here. It's helped me gain some confidence in speaking the language here in Tokyo, especially with the subtleties of the language and grammar I needed help with. Your ... see more
Ergun OzsulluSales Manager
I work in multinational companies and English is part of my life. Before I met Molly I was feeling shy when speaking English. Molly has great energy which also affected me positively. While studying with her ... see more